Privacy Policy

1. Introduction

IRU Vote ("we", "our", or "us") is operated by IRU Business Group Ltd, based in Gahanga, Kicukiro, Kigali, Rwanda. We are committed to protecting the personal information of all users, voters, and organizations that interact with our platform. This Privacy Policy explains what data we collect, how we use it, and your rights regarding that data.

2. Information We Collect

• Account information: Full name, email address, phone number, and role (admin, organizer, voter, observer).
• Voting data: Vote submissions are recorded securely and linked to verified voter identities for audit purposes only.
• Usage data: IP address, browser type, pages visited, and timestamps for security and performance monitoring.
• Communications: Messages sent through our contact form or support channels.

3. How We Use Your Information

• To provide, operate, and improve the IRU Vote platform.
• To verify voter identity and prevent duplicate or fraudulent votes.
• To generate election results and audit logs for authorized parties.
• To respond to support inquiries and communicate service updates.
• To comply with applicable laws and regulations.

4. Data Sharing

We do not sell, rent, or trade your personal information to third parties. Data may be shared with trusted service providers who assist in operating our platform (e.g., hosting, email delivery), strictly under confidentiality agreements. We may also disclose data when required by law or to protect the integrity of an election.

5. Data Security

We implement industry-standard security measures including encryption in transit (TLS), access controls, and regular security audits. All vote records are stored with tamper-evident mechanisms to ensure integrity. However, no system is 100% secure, and we encourage users to maintain strong passwords and report suspicious activity immediately.

6. Data Retention

Personal data is retained only as long as necessary to fulfil the purpose for which it was collected, or as required by law. Election records and audit logs may be retained for a period defined by the organising body or applicable legal requirements. Account data is deleted upon request once there are no pending obligations.

7. Your Rights

• Access the personal data we hold about you.
• Request correction of inaccurate data.
• Request deletion of your account and associated data.
• Object to or restrict certain processing activities.
• Withdraw consent where processing is based on consent.

To exercise any of these rights, contact us at support@iruVote.com.

8. Cookies

IRU Vote uses essential cookies to maintain session security and authentication. We do not use third-party tracking or advertising cookies. You may disable cookies in your browser settings, but this may affect platform functionality.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. Continued use of the platform after changes constitutes acceptance of the revised policy.

10. Contact Us

For privacy-related questions or requests, reach us at:

• Email: support@iruVote.com
• Phone: 0795 381 733 / 0736 318 111
• Address: Gahanga, Kicukiro, Kigali, Rwanda