Get in Touch

Have questions? We'd love to hear from you. Send us a message and we'll respond as soon as possible.

Email

support@iruVote.com

Phone

0795 381 733

0736 318 111

WhatsApp

0795 381 733

Address

Gahanga, Kicukiro

Kigali, Rwanda

Send Us a Message

Business Hours

Monday – Friday8:00 AM – 6:00 PM
Saturday9:00 AM – 1:00 PM
SundayClosed

* All times are in Central Africa Time (CAT, UTC+2).

Frequently Asked Questions

How quickly do you respond to inquiries?

We typically respond within 24 hours during business days. For urgent matters, call us directly at 0795 381 733 or 0736 318 111.

Do you offer phone and WhatsApp support?

Yes. You can call us on 0795 381 733 or 0736 318 111, or reach us via WhatsApp on 0795 381 733 for quick assistance.

Where is IRU Vote located?

Our office is located in Gahanga, Kicukiro, Kigali, Rwanda. You are welcome to visit us during business hours.

What types of elections can be managed with IRU Vote?

IRU Vote supports a wide range of elections including organizational leadership elections, student council elections, community polls, corporate board voting, and any other structured voting process.

How does IRU Vote ensure election security?

We use end-to-end encryption, secure voter authentication, and a full audit trail to ensure every vote is tamper-proof and traceable. Observers and administrators can monitor the process in real-time.

How are voters verified before casting a vote?

Voters are verified through a secure registration and authentication process. Only pre-approved voters on the electoral roll can access and cast their vote, ensuring no duplicate or unauthorized votes.

Can I view results in real-time?

Yes. Authorized observers and administrators can monitor live results as votes are cast. Final results are published instantly after the election closes.

What happens if a voter faces technical issues during voting?

Our support team is available to assist voters experiencing issues. Contact us via WhatsApp at 0795 381 733 or call 0736 318 111 for immediate help during an active election.

Is IRU Vote compliant with data protection regulations?

Yes. IRU Vote is built with privacy and data protection standards in mind. Voter data is stored securely and used solely for the purpose of facilitating the election.

Can any organization use IRU Vote?

Absolutely. IRU Vote is designed for any organization — schools, companies, NGOs, government bodies, and community groups — that needs a secure and transparent digital voting solution.